Announcements

DC Issue

  • 26th August 2024

We are aware of the issues being experienced with the service. There's an ongoing network issue at one of the data centers we use which is causing some channels to go on and off. The team is currently waiting for full feedback from them. We will provide an update as soon we know more info. Apologies for the inconvenience of you were affected.

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Credit/Debit Card Invoice Payments

  • 18th March 2024
We have been experiencing issues with Stripe, our credit/debit card payment processor. As a result we are currently unable to process invoice payments automatically. As such, from now on all customers are required to make credit/debit card payments manually via the payment link sent in the customer invoice or invoice payment reminder emails. Once ...
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UK source channels down - FIXED

  • 17th February 2024

We are aware of the current issue affecting the main UK source channels. The issue has been reported and the team is currently fixing. Apologies for any inconvenience being caused.

 

UPDATE (17/02/2024 1:30 PM): Issue resolved.

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Service down - FIXED

  • 10th January 2024

We are aware of the current issue with the service. The team is working to resolve this. Apologies for the inconvenience being caused.

 

UPDATE (10/01/2024 10:30 PM): Issue resolved.

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