Announcements

Credit/Debit Card Invoice Payments

  • 18th March 2024
We have been experiencing issues with Stripe, our credit/debit card payment processor. As a result we are currently unable to process invoice payments automatically. As such, from now on all customers are required to make credit/debit card payments manually via the payment link sent in the customer invoice or invoice payment reminder emails. Once ...
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UK source channels down - FIXED

  • 17th February 2024

We are aware of the current issue affecting the main UK source channels. The issue has been reported and the team is currently fixing. Apologies for any inconvenience being caused.

 

UPDATE (17/02/2024 1:30 PM): Issue resolved.

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Service down - FIXED

  • 10th January 2024

We are aware of the current issue with the service. The team is working to resolve this. Apologies for the inconvenience being caused.

 

UPDATE (10/01/2024 10:30 PM): Issue resolved.

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Work being done on movies & series server - COMPLETED

  • 7th November 2023
We're in the process of moving the VOD (movies and series) server to a new datacenter in order to improve the stability and reliability of the VOD service. As a result all movies and some series will be down for a little while. We will post an update here as soon as the work is done. We apologize for the inconvenience being caused by ...
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